Privacy Policy
Your privacy matters at bdajee. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your information.
Please read this policy carefully. By creating an account on bdajee or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This policy forms part of our Terms & Conditions.
🛡️ Our Privacy Commitments
Six principles that guide how bdajee handles your personal information.
All data transmitted between your device and the bdajee platform is protected by SSL (Secure Sockets Layer) encryption. Stored data is held on secured servers with access controls that restrict who can view or process your personal information. We treat the security of your data with the same seriousness we apply to financial security.
bdajee does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. The information you provide is used solely for the purposes of operating your account, processing transactions, complying with legal obligations, and improving the bdajee platform for players in Bangladesh.
We collect only the personal data that is strictly necessary for the specific purpose for which it was gathered. We do not retain data beyond the period required for that purpose unless we are legally obliged to do so. Every data collection activity at bdajee has a defined, documented purpose — we do not collect data on the basis of "it might be useful later".
We believe you have a right to know exactly what data we hold about you and how it is being used. This policy is written in plain English so that every bdajee player in Bangladesh can understand it without needing a legal background. If anything here is unclear, please contact our support team at the email address listed on this site.
You have the right to access, correct, or request deletion of the personal data bdajee holds about you, subject to our legal and regulatory retention obligations. You may also withdraw consent for non-essential data processing at any time by contacting our support team. Requests will be acknowledged and actioned within a reasonable timeframe.
Payment transaction data processed via bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners is handled in accordance with the security standards required by those payment providers. bdajee does not store full card numbers, mobile banking PINs, or banking passwords. Transaction records are retained only as long as required for financial reconciliation and regulatory compliance.
📋 What Data We Collect
A clear breakdown of the categories of personal data bdajee may collect from you.
When you create a bdajee account, we collect the following information to establish and verify your identity:
- Full name as it appears on your government-issued identification.
- Date of birth (to verify you are aged 21 or above).
- Email address (used for account communications and verification).
- Mobile phone number (used for account security and payment method matching).
- Residential address in Bangladesh (city, district, postal code).
- National ID card number or passport number (collected during KYC verification).
To process deposits and withdrawals and to meet our financial compliance obligations, bdajee collects:
- Mobile banking wallet numbers (e.g., bKash, Nagad, Rocket registered numbers).
- Bank account details where bank transfer is used as a payment method.
- Deposit and withdrawal transaction records, including amounts in BDT (৳), timestamps, and payment method used.
- Source of funds information where required by our internal compliance review process.
bdajee does not store mobile banking PINs, OTP codes, or internet banking passwords under any circumstances.
We record your activity on the bdajee platform to operate the service, resolve disputes, and detect problem gambling patterns. This includes:
- Games played, bet amounts, win/loss outcomes, and session durations.
- Sports betting markets accessed and bet settlement records for cricket, football, and other sports.
- Bonus claims, wagering activity against bonuses, and promotion participation records.
- Self-exclusion requests, deposit limits set, and responsible gaming tool usage.
When you access bdajee via a browser or mobile device, we automatically collect certain technical data required to deliver and secure the service:
- IP address and approximate geographic location (country and city level).
- Device type, operating system, and browser version.
- Session timestamps, page views, and navigation paths within the platform.
- Cookies and similar tracking technologies (see the Cookies section below).
If you contact bdajee's support team by email or through any other supported channel, we retain records of those communications, including the content of your messages and our responses. This data is used to resolve your query, to train our support team, and to maintain an audit trail of account-related decisions.
⚙️ How We Use Your Data
Every use of your personal data at bdajee has a lawful basis and a documented purpose.
- Account operation: To create, maintain, and administer your bdajee player account, including processing logins, account updates, and security alerts.
- Transaction processing: To handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners, and to maintain accurate financial records.
- Identity verification (KYC): To confirm that you are aged 21 or above and that the information you have provided is accurate, as required by our responsible gaming and anti-fraud obligations.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other forms of abuse on the bdajee platform.
- Responsible gaming monitoring: To identify patterns of behaviour that may indicate problem gambling and to offer appropriate support tools such as deposit limits, cooling-off periods, and self-exclusion.
- Customer support: To respond to your queries, resolve disputes, and improve our support processes based on the history of interactions we have with you.
- Service improvement: To analyse aggregated and anonymised platform usage data in order to improve game offerings, site performance, and the overall player experience for users across Bangladesh.
- Legal and regulatory compliance: To fulfil any legal obligations, respond to lawful requests from competent authorities, and maintain records as required under applicable Bangladesh law.
🤝 When We Share Your Data
We do not share your data broadly. Disclosure is limited to the following specific, necessary circumstances.
To process your deposits and withdrawals, bdajee shares the minimum necessary transaction data with our payment partners — including bKash, Nagad, Rocket, Upay, and partner banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers receive only the data required to complete the specific transaction and are bound by their own privacy and security standards.
The games available on bdajee are supplied by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and bet data necessary to deliver the game and to settle results. They do not receive your full identity data unless it is strictly required for the operation of a specific product feature.
bdajee will disclose personal data to competent legal or governmental authorities in Bangladesh if we receive a lawful request to do so, or where disclosure is required to prevent an imminent threat to personal safety, to investigate fraud, or to fulfil any other mandatory legal obligation. We will only disclose the minimum data necessary to satisfy the specific legal requirement.
bdajee uses carefully selected third-party providers for core infrastructure services such as cloud hosting, cybersecurity monitoring, and platform analytics. These providers act as data processors under contract and are prohibited from using your data for any purpose other than delivering the specific service they have been engaged to provide. All infrastructure partners are subject to confidentiality obligations consistent with the standards set out in this Privacy Policy.
🍪 Cookies & Tracking
bdajee uses cookies and similar technologies to keep the platform working reliably and to understand how players use the site.
Essential cookies are required for the platform to function. They maintain your login session, remember your language preference, and protect against cross-site request forgery. You cannot opt out of essential cookies while using bdajee.
Functional cookies remember your preferences — such as your last selected game category or display settings — so that you do not have to reconfigure them on each visit.
Analytics cookies allow bdajee to measure how different areas of the platform are used. This data is collected in aggregate and anonymised form and is used solely to improve the player experience. We do not use analytics cookies to build individual behavioural profiles for marketing purposes.
You may manage your browser's cookie settings at any time. Please note that disabling functional or analytics cookies may affect your experience on the bdajee platform but will not prevent you from accessing your account or placing bets.
📁 Data Retention & Your Rights
How long we keep your data and what you can ask us to do with it.
bdajee retains personal data for as long as your account is active and for a period after account closure as required to fulfil our legal, financial, and regulatory obligations. In general:
- Account registration data is retained for the lifetime of the account plus a post-closure period required under applicable law.
- Financial transaction records are retained for a minimum of five years from the date of the transaction to satisfy financial record-keeping requirements.
- KYC verification documents are retained for the period required under applicable anti-money laundering regulations.
- Support communication records are retained for up to two years from the date of the interaction.
- Technical and device data (log files) is retained for a shorter rolling period used for security monitoring purposes only.
Once the applicable retention period has expired, data is securely deleted or anonymised.
Subject to applicable law and our own legitimate interests, you have the following rights in relation to the personal data bdajee holds about you:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may ask us to correct inaccurate or incomplete personal data.
- Right to erasure: You may request deletion of your personal data where there is no longer a lawful basis for us to hold it, subject to our retention obligations.
- Right to restriction: You may ask us to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
- Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact our support team at the email address listed on this site. We will respond to all valid requests within a reasonable timeframe.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law.
When we make material changes to this Privacy Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the email address associated with their account. We encourage you to review this policy periodically to stay informed about how bdajee is protecting your personal data. Continued use of the platform following the effective date of any revision constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or about how bdajee handles your personal data, please contact our support team at the plain-text email address provided in the footer of this page.
Have Questions About Your Privacy?
Our support team is available around the clock to address any data or privacy concerns. You can also explore our FAQ for quick answers, or head to the platform and start playing with confidence.
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